Dear Members,
First of all, thank you for coming forward to voice your concerns. Jacobi Group would like to thank you for your efforts to help us improve and strive to become the most sustainable company in our industry. Your input will help us to continuously improve and ensure that we follow an ethical code of conduct in all aspects of our work. Quickly identifying ethical violations is critical.
This whistleblowing platform enables employees and stakeholders (e.g. external employees, employees of service providers or subcontractors, suppliers, shareholders and civil society representatives) to report any serious issues so that we can correct them in a timely manner. These warnings may relate to crimes or misdemeanours (improper conduct), manifest breaches of laws or regulations, threats to the public interest, or breaches of the Code of Conduct, in particular in relation to or serious breaches of human rights and fundamental freedoms, the health and safety of individuals, and the environment.
Whistle-blower Definition and Facts:
A whistle-blower is a natural person who, in good faith and not for financial gain, reports or discloses information about a crime, a misdemeanour (improper act), a threat or danger to the public interest, a violation or attempt to conceal a violation of international or EU law, the law or regulation of a country.
Therefore, the facts involved in the report must be presented in an objective, fact-based manner, highlighting their presumptive nature and having a direct connection with the matter being reported.
Whistle-blower Protection:
Whistleblowing is not easy, so we have strict processes in place to ensure strict confidentiality, fair and timely processing, protection against retaliation, and compliance with relevant national laws and regulations.
Whistleblowing is not easy, so we have strict processes in place to ensure strict confidentiality, fair and timely processing, protection against retaliation, and compliance with relevant national laws and regulations.
Anonymity:
You can choose to report anonymously. If you choose to remain anonymous, please do not provide any personal information.
You can choose to report anonymously. If you choose to remain anonymous, please do not provide any personal information.
Report handling process:
Depending on the category of report, reports initiated through the platform will be handled by the Jacobi Group Ethics Committee, which consists of:
Depending on the category of report, reports initiated through the platform will be handled by the Jacobi Group Ethics Committee, which consists of:
- Chairman – Chief Executive Officer (CEO)
- Ethics Officer – Chief Financial Officer (CFO)
- Secretary – Global Director of Human Resources
- Head of Ethics – Director of Human Resources, Asia
If the person handling your report is involved in the report, you have the option to contact the Chief Administrative Officer at hiroaki.takizawa@jacobi.net
Process Description:
Once the report is registered on the platform, the person authorized to handle the report will confidentially verify the reported facts in order to determine whether the report is admissible and make a reasonable decision on follow-up action.
Whistleblowers will be informed of the progress of their reports through an anonymous online discussion forum. The platform also allows whistleblowers to clarify and communicate with processors. Please keep the information about visiting the area in a safe place.
Once the report is registered on the platform, the person authorized to handle the report will confidentially verify the reported facts in order to determine whether the report is admissible and make a reasonable decision on follow-up action.
Whistleblowers will be informed of the progress of their reports through an anonymous online discussion forum. The platform also allows whistleblowers to clarify and communicate with processors. Please keep the information about visiting the area in a safe place.
The processing time frame is as follows:
- Acknowledgement of receipt of the report within 7 days
- Processing is completed within 90 days
Data Retention:
If the report is not true or relevant, the report will be closed. The whistleblower will be informed in writing that the case has been closed.
If the report is not true or relevant, the report will be closed. The whistleblower will be informed in writing that the case has been closed.
The system is hosted by an independent service provider that does not have access to the data, but is responsible for keeping the platform running.
- I lost my personal space login information, what should I do?
You can create a new report and explain your situation and previous reports. The processor will continue to contact you through the newly created communication space.
You can create a new report and explain your situation and previous reports. The processor will continue to contact you through the newly created communication space.
How our whistleblower system helps protect your privacy
- No identifying information is provided to the contacts.
- Your message will be stylometrically redacted to provide you with an even higher level of anonymity. We remove all punctuation and convert all words to lowercase."
- All information is end-to-end encrypted, so your sensitive information remains safe.
What you can do to protect yourself
- You are not on the corporate network (Internet/VPN).
- You should not use a device (smartphone, computer, etc) that is provided by your employer.
- You should not use the kinds of idioms or abbreviations that you frequently use in conversations or when writing emails.